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Late Cancellation Policy

Birmingham Wellness Massage strives to provide the best service possible. We are also responsible for our therapists' service and time as massage therapist professionals.

We will gladly reschedule or cancel a massage up to 24 hours before a scheduled massage. If a massage needs to be canceled within 24 hours, we will charge $45 for a canceled massage of 60 minutes or less. For massages lasting more than 60 minutes, a $60 fee will be charged.

No Show Policy

A person who books a massage and does not show up for the massage will be charged the full price if there has been no communication of a cancellation. Our therapists will wait 15 minutes after the massage start time before considering the client a “No Show”.

If you No Show for a massage a 2nd time without any notification, you will

be charged the full amount of the massage.

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