Late Cancellation Policy
Birmingham Wellness Massage strives to provide the best service as possible. We are also responsible of our therapists service and time as massage therapist professionals.
So we will gladly reschedule or cancel a massage up to 24 hours before a massage scheduled. If a massage needs to be cancelled within 24 hours, we will charge $45 for a cancelled massage of 60 minutes or less. Any massage over 60 minutes, we will charge $70.
No Show Policy
A person who books a massage and does not show up for the massage will be charged the full price if there has been no communication of a cancellation. Our therapists will wait 15 minutes after the massage start time before considering the client a “No Show”.
If you are a No Show for a massage for a 2nd time without any notification,
you will be charged the full amount of the massage.